Portfolio Items

,

Customer Success / Experience Manager Johannesburg

Customer Success Manager - Banking Solutions and Services will be reporting to the Regional Customer Success Management Director and will be a key member of the Customer Success team in the Sales organization. The Customer Success Manager will work together with Account Directors and Account Executives to drive customer relationship management with the ultimate goal of retaining customers, ensuring customer loyalty, providing advisory services that drive customer success with our client.   The Customer Success Manager works closely and co-owns the relationship with the Account Directors and Account Executives for assigned accounts and contributes Customer success plan into overall Account Plan.