Tag Archive for: Solutions Consulting

Customer Excellence Manager – Banking Solutions & Services, Australia 173

Customer Success Manager - Banking Solutions and Services will be a key member (individual contributor) of the Customer Experience team in the Sales organization. The Customer Success Manager will work together with Account Directors and Account Executives to drive customer relationship management with the goal of retaining customers, ensuring customer loyalty, providing advisory services that drive customer success with our client. The Customer Success Manager works closely and co-owns the relationship with the Account Directors and Account Executives for assigned accounts and contributes Customer success plan into overall Account Plan.

Principal Presales Consultant – Core Banking & Private Wealth Management Solutions, Geneva (164)

The Principal Presales Consultant – Core Banking & Private Wealth Management Solutions is an Individual Contributor role and will be hands on and will be involved in presales activities bringing deep technical knowledge of core banking software in discovering requirements and identifying product functionality by utilizing product, technical, and industry knowledge to develop and recommend comprehensive solutions for banking clients. This includes covering all pre-sales services to current and prospective clients, distributors, and partners to facilitate and enable sales, deployment and support of our client’s products and services through effective teamwork with the rest of the organization. (S)He will work collaboratively at a high level with internal and external customers in Sales, Product Strategy, Development, etc. to optimize and leverage any product/sales capabilities and build them into the short- and long-term pre-sales strategy.